Hit us up at To begin a return or exchange, email us at hello@shopmavenco.com and include your order number in the subject line along with a description in the email of the details of your request.and include your order number in the subject line.

We’re all about getting your goods to you ASAP. You’ve got a 1-hour window to request an order cancellation or address change. While we’ll do our best to make it happen, we can’t guarantee cancellations or changes after that hour’s up.

Please allow 1-2 business days for order processing and fulfillment—this goes for all orders, even if you choose expedited shipping. You’ll get an email with your tracking info as soon as it’s ready to roll.

Heads up! During product launches, restocks, holidays, and promo periods, processing might take up to 3-5 business days due to high demand.

Shipping times are calculated at checkout. Our shipping costs are based on weight, dimensions, and shipping destination. 

Pre-Order: Pre-order items will ship out on the dates listed on the product page. If your order includes a pre-order item, expect a little extra processing time. Please avoid selecting expedited shipping for pre-orders since those items aren’t ready to ship until the dates specified.